Information we collect

When you use our contact form, we receive your name, email address, project message, and phone number if you choose to include it. If you contact us directly or arrange a visit, you may also share your city, service address, or appointment availability.

Please keep your message focused on your project and leave out payment card numbers, government ID numbers, and other sensitive information.

How we use and share information

We use the information you provide to answer questions, arrange consultations, prepare quotes, and follow up about your project.

WPForms handles submissions on our website, and the details are sent to our business email recipients. Our website hosting and email providers process information to operate the site and deliver those messages. We may also disclose information when required by law or to protect the security of the website.

We don’t sell or rent the contact information you submit to us.

Cookies and website logs

Our website and hosting systems may record technical details such as your IP address, browser type, pages requested, and the time of a visit. These details help deliver the site, troubleshoot problems, and detect spam or misuse.

The site may use cookies or similar browser storage for site functions. We don’t use advertising tools on this website. You can block or delete cookies in your browser settings. Some website features or embedded media may work differently with cookies blocked.

Videos and links to other sites

We offer product videos from Vimeo and YouTube, a virtual showroom tour from Matterport, and links to Google reviews and manufacturer websites. When content from another provider loads or you follow an external link, that provider may receive technical information from your browser and use its own cookies. Its privacy policy explains how it handles that information.

How long we keep information

We keep website enquiries for two years.

Privacy requests

To ask what personal information we have about you, request a copy or correction, ask for deletion, or exercise an opt-out right that applies to you, use our contact form or call (512) 535-5160. If you use the form, include “Privacy request” in your message. We may ask for enough information to verify your identity before acting.

If you disagree with our decision on a request, use the same contact options to ask for a review. Texas residents can learn more about consumer privacy rights and complaints from the Texas Attorney General.

Children’s privacy and updates

This website is intended for adults interested in window coverings. If you believe a child under 13 has sent us personal information, contact us so we can review and remove it as appropriate.

We’ll post updates to this notice here when our website or privacy practices change.